Integrate ServiceDesk Plus Cloud with Upsales
Send information between ServiceDesk Plus Cloud and Upsales automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Upsales using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Change updated
Triggers when a change is updated
Request approved
Triggers when an existing request is approved
Request updated
Triggers when the details of an existing request are updated
Task updated
Triggers when the details of an existing task are updated
Asset created
Triggers when a new asset is created
Task created
Triggers when a new task is created
Request created in template
Triggers when a new request is created in the selected template
Note created
Triggers when a new note is created
Task closed
Triggers when a task is closed
Request updated in template
Triggers when an existing request is updated in the selected template
Change status updated
Triggers when the status of an existing change is updated
Change created
Triggers when a new change is created
Requester created
Triggers when a new requester is created
Problem created
Triggers when a new problem is created in a template
Request created
Triggers when a new request is created
Contact created
Triggers when a new contact is created
Appointment created
Triggers when a new appointment is created
Opportunity created
Triggers when a new opportunity is created
Order created
Triggers when a new order is created
Company created
Triggers when a new company is created
User created
Triggers when a new user is created
Activity created
Triggers when a new activity is created
Event created
Triggers when a new event is created
Product created
Triggers when a new product is created
All Actions - Actions are the automated tasks
Create request
Creates a new request
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Create change
Creates a new change
Associate request with problem
Associates a request with a specific problem
Create problem
Creates a new problem
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch solution topic
Fetches a solution topic by its name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch problem
Fetches the details of an existing problem by ID
Find a request attribute
Fetches a request attribute by its name
Fetch requester
Fetches the details of an existing requester by email address
Create activity
Creates a new activity
Create contact
Creates a new contact
Create order
Creates a new order
Create company
Creates a new company
Create product
Creates a new product
Create appointment
Creates a new appointment
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Upsales?
Upsales is a sales and marketing platform that allows you to target customers based on various parameters, enable digital signatures to close deals faster, and schedule customized reports that can be sent to your team.
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