Integrate Shopify with Twilio

Send information between Shopify and Twilio automatically, without writing any code, using Zoho Flow.

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Send a confirmation text message from Twilio when new orders are made in Shopify

Keep your customers informed by sending an order confirmation SMS after their purchase. This flow will send a SMS notification using Twilio for new orders created in Shopify.

How it works
  1. The flow triggers when a new order is created in Shopify.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Send a confirmation text message from Twilio when new orders are made in Shopify

Shopify + Twilio

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Initiate an SMS via Twilio to engage customers with items left in their cart in Shopify

Assist your customers in completing their purchases with SMS alerts. This flow will trigger an SMS via Twilio when a cart is abandoned in Shopify.

How it works
  1. The flow triggers when an open cart is abandoned in Shopify.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Initiate an SMS via Twilio to engage customers with items left in their cart in Shopify

Shopify + Twilio

Build your own integrations between Shopify and Twilio

Connect Shopify and Twilio with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Shopify and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Blog created

Triggers when a new blog is created

Order fulfilled

Triggers when an existing order is fulfilled

Fulfillment updated

Triggers when any detail of an existing fulfillment is updated

Order drafted

Triggers when an existing order is drafted

Order updated

Triggers when an existing order is updated

Cart abandoned

Triggers when an open cart is abandoned

Product added

Triggers when a new product is added

Order created

Triggers when a new order is created

Refund created

Triggers when a refund entry is created

Order paid

Triggers when an existing order is paid

Checkout updated

Triggers when the details of an existing checkout are updated

Customer updated

Triggers when the details of an existing customer are updated

Checkout created

Triggers when a new checkout is created

Product updated

Triggers when the details of an existing product are updated

Draft order updated

Triggers when the details of an existing draft order are updated

Customer created

Triggers when a new customer is created

Inventory item updated

Triggers when the details of an existing inventory item are updated

Order canceled

Triggers when an order is canceled in your store

Cart updated

Triggers when an existing cart is updated

Fulfillment created

Triggers when a new fulfillment is created

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

SMS message received

Triggers when a new SMS message is received

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create draft order

Creates a new draft order

Create blog

Creates a new blog

Create product variants

Creates variants of an existing product

Add product

Adds a new product

Create order

Creates a new order

Send invite

Sends invite to the selected customer

Update inventory quantity

Updates the quantity of a product or inventory item

Create discount code

Creates a new discount code

Create blog post

Creates a new post in the selected blog

Update product

Updates the details of an existing product

Update customer

Updates the details of an existing customer

Update order

Updates the details of an existing order by ID

Update product variant

Updates the details of a product's variants

Update discount code

Updates the details of an existing discount code

Fetch product

Fetches a product by title

Fetch discount code

Fetches the details of an existing discount code by code

Fetch order

Fetches the details of an existing order by ID

Fetch transaction associated with order

Fetches the details of an existing transaction associated with an order

Fetch product variant by SKU

Fetches an existing product variant by SKU

Fetch latest customer order

Fetches the details of the latest customer order by customer ID

Fetch product variant

Fetches a product variant by title

Fetch transaction

Fetches the details of an existing transaction

Fetch order by name

Fetches the details of an existing order by name

Fetch customer

Fetches the details of an existing customer by name or email address

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

What is Shopify?

Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

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Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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