Integrate Shortcut with LiveAgent
Send information between Shortcut and LiveAgent automatically, without writing any code, using Zoho Flow.
Build your own integrations between Shortcut and LiveAgent
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Supported triggers and actions
Integrate Shortcut and LiveAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Story created
Triggers when a new story is created in a project
Epic created
Triggers when a new epic is created
Project created
Triggers when a new project is created
Milestone created
Triggers when a new milestone is created
Comment added
Triggers when a new comment is added
Contact created
Triggers when a new contact is created
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Create project
Creates a new project
Create milestone
Creates a new milestone
Create team
Creates a new team
Create comment
Creates a new comment in a selected story
Create category
Creates a new category
Create label
Creates a new label
Create story
Creates a new story in the selected project
Create iteration
Creates a new iteration
Create epic
Creates a new epic
Update iteration
Update details of an existing iteration
Update epic
Updates the details of an existing epic
Update team
Update details of an existing team
Update label
Updates the details of an existing label
Update story
Updates the details of an existing story
Fetch epic
Fetch the details of an existing epic using ID
Fetch team
Fetch the details of an existing team using ID
Create company
Creates a new company
Add contact to group
Adds a contact to the selected group
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Remove contact from group
Removes a contact from the selected group
Update ticket
Updates the details of an existing ticket
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
What is Shortcut?
Shortcut is a project management solution for software development that lets you integrate with the tools that you use, enable cross functional work, and more.
Similar apps
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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