Integrate SmartSuite with CloudTalk

Send information between SmartSuite and CloudTalk automatically, without writing any code, using Zoho Flow.

Build your own integrations between SmartSuite and CloudTalk

Connect SmartSuite and CloudTalk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SmartSuite and CloudTalk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Record created

Triggers when a new record is created in an application

Solution created

Triggers when a new solution is created

Comment created

Triggers when a new comment is created

App created

Triggers when a new app is created

Record updated

Triggers when the details of an existing record is updated in an application

Agent created

Triggers when a new agent is created

Call created

Triggers when a new call of the selected type is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create solution

Creates a new solution

Create comment

Creates a new comment

Create app

Creates a new app

Create record

Creates a new record in an app

Update record

Updates the details of an existing record

Fetch record

Fetches the details of an existing record using ID

Fetch comment

Fetches the details of an existing comment using ID

Fetch App

Fetches the details of an existing app using ID

Fetch solution

Fetches the details of an existing solution using ID

Add note

Adds a note to an existing contact

Send SMS

Sends an SMS message

Create agent

Creates a new agent

Create contact

Creates a new contact

Add activity

Adds an activity to an existing contact

Update contact

Updates the details of an existing contact

Update agent

Updates the details of an existing agent

Fetch contact

Fetches the details of an existing contact using ID or keyword

What is SmartSuite?

SmartSuite is a collaborative work management platform that helps organizations plan, overlook, manage, and track any workflows.

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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