Integrate Sprintly with Zendesk
Send information between Sprintly and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Sprintly for newly generated tickets in Zendesk
Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Sprintly for fresh tickets initiated in Zendesk.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a new task in Sprintly.
Create action items in your Sprintly for newly generated tickets in Zendesk
Zendesk + Sprintly
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Supported triggers and actions
Integrate Sprintly and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Product added
Triggers when a new product is added
Item added
Triggers when a new item is added
Person added
Triggers when a new person is added
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Create test
Creates a new test
Create story
Creates a new story
Create product
Creates a new product
Create task
Creates a new task
Create person
Creates a new person
Create defect
Creates a new defect
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Sprintly?
Sprintly is agile issue tracking software that helps you stay up-to-date on the tasks your teammates are working on.
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What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
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We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
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