Integrate StatusHub with LiveAgent
Send information between StatusHub and LiveAgent automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate StatusHub and LiveAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Incident template created
Triggers when a new incident template is created
Maintenance created
Triggers when a new maintenance is created
Maintenance template created
Triggers when a new maintenance template is created
Group created
Triggers when a new group is created
Service created
Triggers when a new service is created
Incident created
Triggers when a new incident is created
Contact created
Triggers when a new contact is created
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Create maintenance
Creates a new maintenance
Create maintenance template
Creates a new maintenance template
Create incident update
Creates a new incident update
Create service
Creates a new service
Create group
Creates a new group
Create incident template
Creates a new incident template
Create incident
Creates a new incident
Create subscriber method
Creates a new subscriber method
Update maintenance
Updates the details of an existing maintenance
Update maintenance template
Updates the details of an existing maintenance template
Update service
Updates the details of an existing service
Update incident status
Updates the details of an existing incident status
Update subscriber method
Updates the details of an existing subscriber method
Update incident
Updates the details of an existing incident
Update incident template
Updates the details of an existing incident template
Update group
Updates the details of an existing group
Fetch incident
Fetches the details of an existing incident using its ID
Fetch subscriber method
Fetches the details of an existing subscriber method using its ID
Fetch maintenance
Fetches the details of an existing maintenance using its ID
Fetch incident update
Fetches the details of an existing incident update using its ID
Fetch service
Fetches the details of an existing service using its ID
Fetch incident template
Fetches the details of an existing incident template using its ID
Fetch group
Fetches the details of an existing group using its ID
Fetch maintenance template
Fetches the details of an existing maintenance template using its ID
Create company
Creates a new company
Add contact to group
Adds a contact to the selected group
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Remove contact from group
Removes a contact from the selected group
Update ticket
Updates the details of an existing ticket
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
What is StatusHub?
StatusHub is an IT incident communication tool that helps you establish clear and flexible communication with end users to reduce IT disruption and downtime impact.
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What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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