Integrate Teamwork Desk with Asana
Send information between Teamwork Desk and Asana automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add new tasks to your Asana for new tickets generated in Teamwork Desk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Asana for fresh tickets initiated in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in the selected project in Asana.
Add new tasks to your Asana for new tickets generated in Teamwork Desk
Teamwork Desk + Asana
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Supported triggers and actions
Integrate Teamwork Desk and Asana using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New ticket
Triggers when a new ticket is created
New agent reply
Triggers when an agent sends a reply
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
Thread edited
Triggers when a thread in the selected inbox is edited
New customer reply
Triggers when a customer sends a reply
Updated customer details
Triggers when the details of a customer are updated
Task created
Triggers when a new task is created
Task tagged
Triggers when a task is tagged in the selected project
Tag added
Triggers when a new tag is added in the selected workspace
Team created
Triggers when a team is created in the selected organization
Task section changed
Triggers when a change is made to a task section
Subtask created
Triggers when a new subtask is created
Task or subtask updated
Triggers when the details of an existing task or subtask are updated
Task or subtask created
Triggers when a new task or subtask is created
Task completed
Triggers when an existing task is completed
Workspace or organization created
Triggers when a new workspace or organization is created
Project created
Triggers when a new project is created
User added
Triggers when a new user is added in the selected workspace
Project updated
Triggers when the details of an existing project are updated
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Update ticket
Updates an existing ticket
Link task to ticket
Links a task to a ticket
Unassign ticket
Unassigns the selected ticket
Update customer
Updates the details of an existing customer
Assign ticket
Assigns the selected ticket to a user
Reply to ticket
Adds a reply to the selected ticket
Fetch ticket
Fetches a ticket by ticket ID or keyword
Fetch customer
Fetches an existing customer by name or email address. You can choose to create one if none are found.
Create project in workspace
Creates a new project in the selected workspace
Create task
Creates a new task in the selected project
Add task to section
Adds a new task to the specified section
Create task in project
Creates a new task with custom fields in the selected project
Create subtask
Creates a new subtask under the specified task
Create project in team
Creates a new project in the selected team
Create story
Creates a new story for the specified task
Duplicate project
Creates a duplicate copy of an existing project with a different name
Create project from template
Creates a new project from the selected template
Update task
Updates the details of an existing task
Update task in project
Updates the details (include custom fields) of an existing task
Update project
Updates the details of an existing project
Fetch task
Fetches a task by its GID
Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
Fetch user
Fetches the details of an existing user by email
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
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