Integrate Teamwork Desk with TeamWave

Send information between Teamwork Desk and TeamWave automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Generate a task within your TeamWave for fresh tickets initiated in Teamwork Desk

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in TeamWave for new tickets created in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates a new task in TeamWave.
+

Generate a task within your TeamWave for fresh tickets initiated in Teamwork Desk

Teamwork Desk + TeamWave

Build your own integrations between Teamwork Desk and TeamWave

Connect Teamwork Desk and TeamWave with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and TeamWave using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New ticket

Triggers when a new ticket is created

New agent reply

Triggers when an agent sends a reply

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

Thread edited

Triggers when a thread in the selected inbox is edited

New customer reply

Triggers when a customer sends a reply

Updated customer details

Triggers when the details of a customer are updated

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create ticket

Creates a new ticket

Update ticket

Updates an existing ticket

Link task to ticket

Links a task to a ticket

Unassign ticket

Unassigns the selected ticket

Update customer

Updates the details of an existing customer

Assign ticket

Assigns the selected ticket to a user

Reply to ticket

Adds a reply to the selected ticket

Fetch ticket

Fetches a ticket by ticket ID or keyword

Fetch customer

Fetches an existing customer by name or email address. You can choose to create one if none are found.

Create milestone

Creates a new milestone

Create person

Creates a new person

Create task list

Creates a new task list

Create organization

Creates a new organization

Create project

Creates a new project

Create event

Creates a new event

Create deal

Creates a new deal

Create task

Creates a new task

Create activity

Creates a new activity

Update deal

Updates the details of an existing deal

Update person

Updates the details of an existing person

Update organization

Updates the details of an existing organization

Update task

Updates the details of an existing task

Update event

Update the details of an existing event

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

What is TeamWave?

TeamWave is an integrated suite of CRM, project management, and HR software applications for small & medium-sized companies. It provides features such as lead capture forms, automatic lead assignment, time tracking, email integration, sales forecasting, and more.

CRM HR Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY