Integrate Teamwork Desk with WordPress.org

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Supported triggers and actions

Integrate Teamwork Desk and WordPress.org using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New ticket

Triggers when a new ticket is created

New agent reply

Triggers when an agent sends a reply

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

Thread edited

Triggers when a thread in the selected inbox is edited

New customer reply

Triggers when a customer sends a reply

Updated customer details

Triggers when the details of a customer are updated

Post status changed

Triggers when a post status is changed

Post updated

Triggers when the details of an existing post is updated

Comment added

Triggers when a new comment is added

Post created or updated

Triggers when a new post is created or the details of an existing post is updated

User created or updated

Triggers when a new user is created or the details of an existing user is updated

User created

Triggers when a new user is created

Comment status changed

Triggers when the status of a comment is changed

Post created

Triggers when a new post is created

User signin

Triggers when a user signs in

Comment edited

Triggers when an existing comment is edited

Media file added

Triggers when a media file is added

Email failed

Triggers when an email fails to deliver

Email succeeded

Triggers when PHPMailer successfully sends an email

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create ticket

Creates a new ticket

Update ticket

Updates an existing ticket

Link task to ticket

Links a task to a ticket

Unassign ticket

Unassigns the selected ticket

Update customer

Updates the details of an existing customer

Assign ticket

Assigns the selected ticket to a user

Reply to ticket

Adds a reply to the selected ticket

Fetch ticket

Fetches a ticket by ticket ID or keyword

Fetch customer

Fetches an existing customer by name or email address. You can choose to create one if none are found.

Create post

Creates a new post

Create user

Creates a new user

Send email

Sends an email using SMTP configuration

Add comment

Adds a new comment

Update user

Updates the details of an existing user

Update post metadata

Updates the details of an existing post metadata

Update post category

Updates the details of an existing post category

Update post tag

Updates the details of an existing post tag

Update user meta data

Updates the details of an existing user metadata

Update post

Updates the details of an existing post

Update post taxonomy

Updates the taxonomy of an existing post

Generate reset password link

Generates the reset password link for the specified user

Fetch user

Fetches the details of an existing user

Fetch post

Fetches the details of an existing post

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

What is WordPress.org?

WordPress.org is a free, open-source content management system that enables you to create and publish webpages. It provides a web template system with themes and also allows you to customize your websites using plugins.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

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CEO, Lakeside CNC Group

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Director, Perth Security Services

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