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Integrate Teamwork Desk with Wrike
Send information between Teamwork Desk and Wrike automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create a task in Wrike for new tickets created in Teamwork Desk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Wrike for fresh tickets initiated in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task under the selected folder or project in Wrike.
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Create a task in Wrike for new tickets created in Teamwork Desk
Teamwork Desk + Wrike
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Build your own integrations between Teamwork Desk and Wrike
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Supported triggers and actions
Integrate Teamwork Desk and Wrike using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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New ticket
Triggers when a new ticket is created
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New agent reply
Triggers when an agent sends a reply
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Ticket assigned
Triggers when a ticket in the selected inbox is assigned
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New customer
Triggers when a new customer is created
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New ticket note
Triggers when a ticket note is added
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Thread edited
Triggers when a thread in the selected inbox is edited
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New customer reply
Triggers when a customer sends a reply
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Updated customer details
Triggers when the details of a customer are updated
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Task event occurred
Triggers when an event has occurred in a task
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Folder or project created
Triggers when a new folder or project is created
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Comment added for task
Triggers when a new comment is added for a task
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Task status updated
Triggers when the status of a task is updated
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Project status updated
Triggers when the status of a project is updated
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Attachment added
Triggers when an attachment is added and extracts the attachment URL
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Task created
Triggers when a new task is created
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Comment added for folder or project
Triggers when a new comment is added for a folder or project
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Folder or project event occurred
Triggers when an event has occurred in a folder or a project
All Actions - Actions are the automated tasks
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Create customer
Creates a new customer
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Create ticket
Creates a new ticket
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Update ticket
Updates an existing ticket
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Link task to ticket
Links a task to a ticket
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Unassign ticket
Unassigns the selected ticket
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Update customer
Updates the details of an existing customer
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Assign ticket
Assigns the selected ticket to a user
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Reply to ticket
Adds a reply to the selected ticket
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Fetch ticket
Fetches a ticket by ticket ID or keyword
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Fetch customer
Fetches an existing customer by name or email address. You can choose to create one if none are found.
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Create project
Creates a new project under the selected folder
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Add comment to task
Adds a comment to the specified task
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Create time log entry
Creates a new time log entry for the specified task
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Create folder
Creates a new folder under the selected parent folder
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Fetch user
Fetches the details of an existing user
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Create task
Creates a new task under the selected folder or project
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Add comment to folder or project
Adds a comment to the selected folder or project
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Update task
Updates the details of an existing task
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Update project
Updates the details of an existing project
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Fetch folder or project
Fetches the details of an existing folder or project
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Fetch task
Fetches the details of an existing task
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is Wrike?
Wrike is a project management tool where you can plan and organize your projects, tasks, and folders. You can customize your dashboard, synchronize tasks and milestones with calendar, and be up to date with the live activity stream.
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