Integrate WooCommerce with CloudTalk

Send information between WooCommerce and CloudTalk automatically, without writing any code, using Zoho Flow.

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Send a confirmation text message from CloudTalk when new orders are made in WooCommerce

Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will trigger an SMS notification through CloudTalk for every new order placed in WooCommerce.

How it works
  1. The flow triggers when a new order is created in WooCommerce.
  2. Zoho Flow sends an SMS message in CloudTalk.
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Send a confirmation text message from CloudTalk when new orders are made in WooCommerce

WooCommerce + CloudTalk

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Supported triggers and actions

Integrate WooCommerce and CloudTalk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order created

Triggers when a new order is created

Customer updated

Triggers when the details of an existing customer are updated

Product category created

Triggers when a new product category is created

Order updated

Triggers when the details of an existing order are updated

Product created

Triggers when a new product is created

Product updated

Triggers when the details of an existing product are updated

Customer added

Triggers when a new customer is added

Agent created

Triggers when a new agent is created

Call created

Triggers when a new call of the selected type is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create coupon

Creates a new coupon

Create product

Creates a new product

Create order

Creates a new order

Create category

Creates a new category

Refund order

Creates a refund for an existing order

Create customer

Creates a new customer

Update order status

Updates the status of an existing order

Update coupon

Updates the details of an existing coupon

Update product

Updates the details of an existing product

Update customer

Updates the details of an existing customer

Update category

Updates the details of an existing category

Fetch customer

Fetches the details of an existing customer

Fetch category

Fetches the details of an existing category

Fetch order

Fetches the details of an existing order

Fetch product

Fetches the details of an existing product

Add activity

Adds an activity to an existing contact

Create agent

Creates a new agent

Create contact

Creates a new contact

Add note

Adds a note to an existing contact

Send SMS

Sends an SMS message

Update agent

Updates the details of an existing agent

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID or keyword

What is WooCommerce?

WooCommerce is an open-source e-commerce plugin for WordPress that provides secure payments, configurable shipping options, and more.

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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