Integrate WPForms with Groove

Send information between WPForms and Groove automatically, without writing any code, using Zoho Flow.

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Generate a ticket in Groove when a form is submitted in WPForms

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a fresh ticket in Groove upon receiving a new form submission in WPForms.

How it works
  1. The flow triggers when a new form entry is made in WPForms.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Generate a ticket in Groove when a form is submitted in WPForms

WPForms + Groove

Build your own integrations between WPForms and Groove

Connect WPForms and Groove with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate WPForms and Groove using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry made

Triggers when a new form entry is made

Ticket assigned

Triggers when a ticket is assigned

Ticket closed

Triggers when a ticket is closed

Ticket deleted

Triggers when a ticket is deleted from trash

Ticket opened

Triggers when a ticket is opened

Ticket priority changed

Triggers when a ticket's priority is changed

Customer replied

Triggers when a customer replies to a ticket

Ticket tagged

Triggers when a ticket is tagged

Ticket created

Triggers when a new ticket is created

Agent replied

Triggers when an agent replies to a ticket

Note added

Triggers when a note is added to a ticket

Customer added

Triggers when a customer is added

All Actions - Actions are the automated tasks

Add note

Adds a private note to an existing ticket

Create new ticket

Starts a new ticket for your customer

Change ticket state

Changes the state of a ticket

Close ticket

Changes the state of a ticket to Closed

Assign agent to ticket

Assigns an agent to a ticket

Reopen ticket

Changes the state of a ticket to Opened

Find customer

Fetches customer profile details using email address

What is WPForms?

WP Forms is a drag and drop WordPress form builder that’s easy and powerful. It provides you with numerous customizable form templates for subscription forms, payment forms, and more.

Forms WordPress Plugins

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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