Integrate Zendesk with Asana
Send information between Zendesk and Asana automatically, without writing any code, using Zoho Flow.
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Create action items in your Asana for newly generated tickets in Zendesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Asana for newly generated tickets in Zendesk.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a new task in the selected project in Asana.
Create action items in your Asana for newly generated tickets in Zendesk
Zendesk + Asana
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Supported triggers and actions
Integrate Zendesk and Asana using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
Task created
Triggers when a new task is created
Task tagged
Triggers when a task is tagged in the selected project
Tag added
Triggers when a new tag is added in the selected workspace
Team created
Triggers when a team is created in the selected organization
Task section changed
Triggers when a change is made to a task section
Subtask created
Triggers when a new subtask is created
Task or subtask updated
Triggers when the details of an existing task or subtask are updated
Task or subtask created
Triggers when a new task or subtask is created
Task completed
Triggers when an existing task is completed
Workspace or organization created
Triggers when a new workspace or organization is created
Project created
Triggers when a new project is created
User added
Triggers when a new user is added in the selected workspace
Project updated
Triggers when the details of an existing project are updated
All Actions - Actions are the automated tasks
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Create project in workspace
Creates a new project in the selected workspace
Create task
Creates a new task in the selected project
Add task to section
Adds a new task to the specified section
Create task in project
Creates a new task with custom fields in the selected project
Create subtask
Creates a new subtask under the specified task
Create project in team
Creates a new project in the selected team
Create story
Creates a new story for the specified task
Duplicate project
Creates a duplicate copy of an existing project with a different name
Create project from template
Creates a new project from the selected template
Update task
Updates the details of an existing task
Update task in project
Updates the details (include custom fields) of an existing task
Update project
Updates the details of an existing project
Fetch task
Fetches a task by its GID
Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
Fetch user
Fetches the details of an existing user by email
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
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Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
