Integrate Zendesk with Basecamp 3
Send information between Zendesk and Basecamp 3 automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and Basecamp 3 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
To-do list created or updated
Triggers when a to-do list is created or updated in the selected project
Message created or updated
Triggers when a message is created or updated in the selected project
To-do created or updated
Triggers when a to-do is created or updated in the selected project
Project created or updated
Triggers when a project is created or when any detail of an existing project is updated
Comment created or updated
Triggers when a comment is created or updated in the selected project
Schedule created or updated
Triggers when a schedule is created or updated in the selected project
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Update message
Updates an existing message
Create To-do
Creates a new to-do in the selected to-do list
Create schedule
Creates a new schedule in the selected project
Create project
Creates a new project
Create message
Creates a new message in the selected project
Create To-do list
Creates a to-do list in the selected project
Create person
Creates a new person
Update To-do
Updates the details of an existing to-do
Update To-do list
Updates the details of an existing to-do list
Update project
Updates the details of an existing project
Add or remove people from project
Grand or revoke permission of a project
Fetch To-do
Fetches a to-do based on its ID
Fetch person
Fetches the details of a person by email address
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Basecamp 3?
Basecamp 3 is a project management tool that lets you manage tasks, projects, files, and ideas. You can customize your projects, view detailed reports, bookmark important messages, and make use of Clientside tools when working with clients.
Similar apps
Build comprehensive workflows using
Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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CEO, iDAYit
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Toto
Technical Engineer, Master Liveaboards
