Integrate Zendesk with Runrun.it

Send information between Zendesk and Runrun.it automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Runrun.it for new tickets generated in Zendesk

Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Runrun.it for new tickets generated in Zendesk.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow creates a new task in Runrun.it.
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Add new tasks to your Runrun.it for new tickets generated in Zendesk

Zendesk + Runrun.it

Build your own integrations between Zendesk and Runrun.it

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Supported triggers and actions

Integrate Zendesk and Runrun.it using the below triggers and actions

All Triggers - A trigger kickstarts the flow

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

Client created

Triggers when a new client is created

Task created

Triggers when a new task is created

Project created

Triggers when a new project is created

All Actions - Actions are the automated tasks

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Create project

Creates a new project

Create task

Creates a new task

Create comment

Create a new comment

Create client

Creates a new client

Create post on enterprise wall

Creates a new post on enterprise wall

Create post on team wall

Creates a new post on team wall

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Runrun.it?

Runrun.it is a cloud-based team management platform that helps managers to get more productivity out of their teams when dealing with task, time, and talent management.

Project Management

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Logic

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Custom functions

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