Integrate Zendesk with Sprintly

Send information between Zendesk and Sprintly automatically, without writing any code, using Zoho Flow.

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Create action items in your Sprintly for newly generated tickets in Zendesk

Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Sprintly for fresh tickets initiated in Zendesk.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow creates a new task in Sprintly.
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Create action items in your Sprintly for newly generated tickets in Zendesk

Zendesk + Sprintly

Build your own integrations between Zendesk and Sprintly

Connect Zendesk and Sprintly with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Sprintly using the below triggers and actions

All Triggers - A trigger kickstarts the flow

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

Product added

Triggers when a new product is added

Item added

Triggers when a new item is added

Person added

Triggers when a new person is added

All Actions - Actions are the automated tasks

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Create test

Creates a new test

Create story

Creates a new story

Create product

Creates a new product

Create task

Creates a new task

Create person

Creates a new person

Create defect

Creates a new defect

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Sprintly?

Sprintly is agile issue tracking software that helps you stay up-to-date on the tasks your teammates are working on.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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