Integrate Zoho Assist with Kayako
Send information between Zoho Assist and Kayako automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho Assist and Kayako using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Remote support session end
Triggers when a remote support session is ended
Inbound request transferred
Triggers when a inbound request is transferred
Inbound request declined
Triggers when a inbound request is declined
Unattended access session ended
Triggers when a unattended access session is ended
Device added
Triggers when a new device is added
Screen share session end
Triggers when a screen share session is ended
Device deleted
Triggers when a device is deleted
Inbound request dropped
Triggers when a inbound request is dropped
Device offline
Triggers when a device is offline
Remote support session started
Triggers when a remote support session is started
Inbound request created
Triggers when a new inbound request created
Device online
Triggers when a device is online
Inbound request expired
Triggers when a inbound request is expired
Inbound request delegated
Triggers when a inbound request is delegated
Unattended access session started
Triggers when a unattended access session is started
Inbound request picked
Triggers when a inbound request is picked
Remote support session customer joined
Triggers when a remote support session customer is joined
Screen share session started
Triggers when a screen share session is started
User created
Triggers when a new user account is created
Conversation created
Triggers when a new conversation is created
All Actions - Actions are the automated tasks
Create session
Creates a new screen sharing session
Create unattended group
Creates a new unattended group
Create unattended session
Creates a new unattended session
Schedule session
Schedules a screen sharing session
Update unattended group
Updates the details of an existing unattended group
Update unattended computer
Updates the details of an existing unattended computer
Fetch unattended group
Fetches the details of an existing unattended group
Fetch unattended computer
Fetches the details of an existing unattended computer
Create conversation
Creates a new conversation
Create organization
Creates a new organization
Add tags to conversation
Adds the specified tags to an existing conversation
Add tags to organization
Adds tags to an existing organization
Create user
Creates a new user account and profile
Update conversation
Updates the details of an existing conversation
Update user
Updates the details of an existing user
Update organization
Updates the details of an existing organization
Find organization
Finds the details of an existing organization
Find user
Finds the details of an existing user
Find conversation
Finds the details of an existing conversation
What is Kayako?
Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.
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