Integrate Zoho Bookings with RingCentral

Send information between Zoho Bookings and RingCentral automatically, without writing any code, using Zoho Flow.

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Trigger an SMS notification via RingCentral upon a booking creation in Zoho Bookings

Send SMS confirmations to assist customers in managing their appointments efficiently. This flow will initiate an SMS message from RingCentral in response to a new booking in Zoho Bookings.

How it works
  1. The flow triggers when an appointment is booked in Zoho Bookings.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Trigger an SMS notification via RingCentral upon a booking creation in Zoho Bookings

Zoho Bookings + RingCentral

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Supported triggers and actions

Integrate Zoho Bookings and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Appointment canceled

Triggers when an appointment is canceled

Appointment booked

Triggers when an appointment is booked

Appointment rescheduled

Triggers when an appointment is rescheduled

Payment failure

Triggers when a payment fails

Appointment marked as completed

Triggers when an appointment is marked as completed

Appointment marked as no-show

Triggers when an appointment is marked as no-show

Call answered

Trigger when a call is answered

New voicemail

Triggers when a new voicemail is sent or received

Call recorded

Triggers when a call is recorded

New call

Triggers when a new call is initiated or received

New team chat

Triggers when a new team chat is created

Call missed

Triggers when a call is missed

Call disconnected

Triggers when a call is ended

New SMS

Triggers when a new SMS is sent or received

All Actions - Actions are the automated tasks

Create appointment

Creates a new appointment

Create service

Creates a new service

Reschedule appointment

Reschedules appointment to another slot

Update appointment

Updates the details of an appointment

Update service

Updates the details of an existing service by service ID

Fetch availability

Fetches the details of the availability by resource ID or staff ID

Fetch appointment

Fetches the details of an existing appointment by ID

Fetch service

Fetches the details of the selected service

Send SMS

Sends a new SMS to the specified phone number

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create team message

Creates a new team message

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Fetch contact

Fetches the details of an existing contact

Fetch user

Fetches the details of an existing user

Fetch call by ID

Fetches the details of an existing call by ID

Fetch message by ID

Fetches the details of an existing message record by message ID

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch extension

Fetches the details of the existing extension

Fetch call by session ID

Fetches the details of an existing call by session ID

What is Zoho Bookings?

Zoho Bookings is an appointment scheduler application for professional consultants and service providers to find the perfect time to meet customers.

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

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Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

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Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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