Integrate Zoho Bookings with RingCentral
Send information between Zoho Bookings and RingCentral automatically, without writing any code, using Zoho Flow.
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Trigger an SMS notification via RingCentral upon a booking creation in Zoho Bookings
Send SMS confirmations to assist customers in managing their appointments efficiently. This flow will initiate an SMS message from RingCentral in response to a new booking in Zoho Bookings.
How it works
- The flow triggers when an appointment is booked in Zoho Bookings.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.
Trigger an SMS notification via RingCentral upon a booking creation in Zoho Bookings
Zoho Bookings + RingCentral
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Supported triggers and actions
Integrate Zoho Bookings and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Appointment canceled
Triggers when an appointment is canceled
Appointment booked
Triggers when an appointment is booked
Appointment rescheduled
Triggers when an appointment is rescheduled
Payment failure
Triggers when a payment fails
Appointment marked as completed
Triggers when an appointment is marked as completed
Appointment marked as no-show
Triggers when an appointment is marked as no-show
Call answered
Trigger when a call is answered
New voicemail
Triggers when a new voicemail is sent or received
Call recorded
Triggers when a call is recorded
New call
Triggers when a new call is initiated or received
New team chat
Triggers when a new team chat is created
Call missed
Triggers when a call is missed
Call disconnected
Triggers when a call is ended
New SMS
Triggers when a new SMS is sent or received
All Actions - Actions are the automated tasks
Create appointment
Creates a new appointment
Create service
Creates a new service
Reschedule appointment
Reschedules appointment to another slot
Update appointment
Updates the details of an appointment
Update service
Updates the details of an existing service by service ID
Fetch availability
Fetches the details of the availability by resource ID or staff ID
Fetch appointment
Fetches the details of an existing appointment by ID
Fetch service
Fetches the details of the selected service
Send SMS
Sends a new SMS to the specified phone number
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Create team message
Creates a new team message
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Fetch contact
Fetches the details of an existing contact
Fetch user
Fetches the details of an existing user
Fetch call by ID
Fetches the details of an existing call by ID
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch call record by ID
Fetches the details of an existing call record by ID
Fetch extension
Fetches the details of the existing extension
Fetch call by session ID
Fetches the details of an existing call by session ID
What is Zoho Bookings?
Zoho Bookings is an appointment scheduler application for professional consultants and service providers to find the perfect time to meet customers.
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Learn more >Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
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Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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