Integrate Zoho Campaigns with Teamwork Desk
Send information between Zoho Campaigns and Teamwork Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho Campaigns and Teamwork Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact unsubscribed from list
Triggers when a contact is unsubscribed from the selected list
Campaign created
Triggers when a new campaign is created
Campaign failed
Triggers when a campaign is paused, stopped, or cancelled
Campaign sent
Triggers when a campaign is successfully sent
Subscriber added to list
Triggers when a subscriber is added to the selected list
New customer reply
Triggers when a customer sends a reply
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
New agent reply
Triggers when an agent sends a reply
Updated customer details
Triggers when the details of a customer are updated
Thread edited
Triggers when a thread in the selected inbox is edited
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
New ticket
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Fetch contact
Fetches the details of an existing contact
Create list
Creates a list with the specified emails
Add or update contact
Adds a contact to an existing list. Updates the details of the contact if it already exists.
Add contact to list
Adds a new contact to the specified list
Create tag
Creates a new tag
Add contact to workflow
Adds a contact to the selected workflow
Clone campaign
Creates a copy of an existing campaign
Tag contact
Tags the specified contact
Send campaign
Sends the selected campaign
Move contact to do-not-mail list
Moves the specified contact to the do-not-mail list
Untag contact
Untags the specified contact
Update list
Updates the details of an existing list
Associate list to campaign
Associates an existing list to the selected campaign
Fetch contact from list
Fetches the details of a contact by email address
Fetch campaign report
Fetches the report for the specified campaign
Unsubscribe contact
Removes the specified contact from an existing list
Create customer
Creates a new customer
Link task to ticket
Links a task to a ticket
Create ticket
Creates a new ticket
Reply to ticket
Adds a reply to the selected ticket
Unassign ticket
Unassigns the selected ticket
Update ticket
Updates the details of an existing ticket
Assign ticket
Assigns the selected ticket to a user
Update customer
Updates the details of an existing customer
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
What is Zoho Campaigns?
Zoho Campaigns helps you create and send personalized email campaigns. With features like predefined templates, autoresponders, intuitive editor, and reports, you can better engage your customers.
Similar apps
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
