Integrate Zoho Desk with Zoho Invoice

Send information between Zoho Desk and Zoho Invoice automatically, without writing any code, using Zoho Flow.

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Create a new contact in Zoho Invoice whenever a new contact is created in Zoho Desk

Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will generate a new contact in Zoho Invoice each time a new contact is created in Zoho Desk.

How it works
  1. The flow triggers when a new contact is created in the selected portal in Zoho Desk.
  2. Zoho Flow creates a new contact in Zoho Invoice.
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Create a new contact in Zoho Invoice whenever a new contact is created in Zoho Desk

Zoho Desk + Zoho Invoice

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Supported triggers and actions

Integrate Zoho Desk and Zoho Invoice using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Agent created

Triggers when a new agent is created in the selected portal

Agent updated

Triggers when the details of an agent is updated in the selected portal

Agent availability updated

Triggers when the availability of an agent is updated

Ticket comment added

Triggers when a new ticket comment is added in the selected portal

Time entry updated

Triggers when a time entry is updated in the selected task

Account updated

Triggers when the details of the selected account is updated

Contact created

Triggers when a new contact is created in the selected portal

Ticket approval added

Triggers when a new ticket approval is added

Ticket updated

Triggers when the details of the selected ticket are updated

Ticket status updated

Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.

Call updated

Triggers when the details of a call is updated in the selected portal

Task created

Triggers when a new task is created in the selected portal

Task updated

Triggers when the details of a task is updated in the selected portal

Call created

Triggers when a new call is created in the selected portal

Ticket approval updated

Triggers when the details of an existing ticket approval are updated

Article updated

Triggers when an existing article is updated

Ticket thread added

Triggers when a new ticket thread is added in the selected portal

Time entry created

Triggers when a new time entry is created in the selected task

Product created

Triggers when a new product is created

Event updated

Triggers when the details of an event is updated

Ticket comment updated

Triggers when the selected ticket comment is updated

Ticket created

Triggers when a new ticket is created in the selected portal

Article created

Triggers when a new article is created

Account created

Triggers when a new account is created in the selected portal

Contact updated

Triggers when the details of a contact is updated in the selected portal

Ticket moved

Triggers when a ticket is moved to a different team or department

Ticket created or updated

Triggers when a new ticket is created or the details of an existing ticket are updated

Event created

Triggers when a new event is created in the selected portal

Credit note created

Triggers when a new credit note is created

Item created

Triggers when a new item is created in the selected organization

Contact updated

Triggers when any detail of an existing contact is updated

Recurring expense created

Triggers when a new recurring expense is created

Credit note updated

Triggers when the details of an existing credit note are updated

Payment received

Triggers when a new payment is received

Contact created

Triggers when a new contact is created

Payment updated

Triggers when any detail of an existing payment is updated

Project created

Triggers when a new project is created

Timesheet created

Triggers when a new timesheet is created

Estimate updated

Triggers when any detail of an existing estimate is updated

Estimate created

Triggers when a new estimate is created in the selected organization

Project updated

Triggers when any detail of an existing project is updated

Item updated

Triggers when any detail of an existing item is updated

Invoice created

Triggers when a new invoice is created

Timesheet updated

Triggers when the details of an existing timesheet are updated

Contact person created

Triggers when a new contact person is created for an existing contact

Invoice updated

Triggers when any detail of an existing invoice is updated

Recurring expense updated

Triggers when the details of an existing recurring expense are updated

All Actions - Actions are the automated tasks

Create contact

Creates a new contact in the selected organization

Create task

Creates a new task in the selected department

Add task time entry

Adds time entry for an existing task

Create account

Creates a new account in the selected organization

Create contract

Creates a new contract for the selected account

Create ticket comment

Creates a comment in the selected ticket

Create contact comment

Creates a comment in the selected contact

Create task comment

Creates a new comment in the specified task

Add ticket time entry

Adds time entry for an existing ticket

Send email reply

Sends a reply for the specified ticket created in the email channel

Create custom module record

Creates a new custom module record

Create ticket

Creates a new ticket in the selected organization

Create topic comment

Creates a comment for the specified topic

Create topic

Creates a new topic

Create event

Creates a new event in the selected organization

Create article

Creates a new article

Request approval for ticket

Requests an approval for an existing ticket from the specified approver

Add user to group

Adds the specified users to an existing group

Create agent

Creates a new agent in the selected organization

Add tag

Adds a tag to the specified ticket

Create call

Creates a new call in the selected organization

Create product

Creates a new product in the selected organization

Remove tag

Removes a tag from the specified ticket

Mark or Unmark ticket as spam

Marks or unmarks the specified ticket as spam

Associate accounts to contact

Associates the specified account with the specified contact

Update KB user status

Updates the status of an existing KB user

Update contact comment

Updates the specified comment in the selected contact

Update agent availability

Updates the availability status of an existing agent

Update call timer

Updates the timer of an existing call

Update task timer

Updates the timer of an existing task

Update article

Updates the details of an existing article

Update agent

Updates the details of an existing agent

Update ticket

Updates the details of an existing ticket

Update contact

Updates the selected contact

Update ticket comment

Updates the comment for the specified ticket

Update call

Updates the details of the specified call

Update product

Updates the details of the selected product

Update account

Updates the selected account

Move ticket

Moves the specified ticket to the selected department

Update contract

Updates the details of an existing contract

Update ticket timer

Updates the timer of an existing ticket

Send custom channel reply

Sends reply for a ticket via the selected channel

Update topic

Updates the details of an existing topic

Remove user from group

Removes the specified users from an existing group

Edit ticket time entry

Edits the time entry of an existing ticket

Update task

Updates the details of an existing task

Invite contact to the help center

Invites the specified contacts to help center

Close ticket

Closes the specified tickets

Update custom module record

Updates the details of an existing custom module record

Fetch account

Fetches an existing account by name or ID

Fetch product

Fetches the details of an existing product by unique ID or name

Fetch contract

Fetches the details of an existing contract

Fetch ticket thread

Fetches an existing ticket thread by unique ID

Fetch KB user

Fetches the details of an existing KB user

Fetch ticket time entry

Fetches the time entry of an existing ticket

Fetch article

Fetches the details of an existing article

Fetch ticket

Fetches the details of an existing ticket

Fetch custom module record

Fetches the details of an existing custom module record

Fetch contact

Fetches a contact by email address, unique ID, or contact name

Fetch customer happiness

Fetches the happiness feedback of an existing customer

Fetch agent

Fetches the details of an existing agent by ID or email

Fetch call

Fetches the details of a call based on the selected field

Fetch event

Fetches the details of an event based on the selected field

Fetch ticket tags

Fetches ticket tags using ticket ID

Fetch task

Fetches the details of an existing task by ID

Trash ticket

Moves selected ticket to the recycle bin

Trash account

Moves selected account to the recycle bin

Trash contact

Moves selected contact to the recycle bin

Create recurring invoice

Creates a new recurring invoice

Create contact

Creates a new contact

Record payment

Records a payment for an existing invoice

Add address for customer

Adds address details for an existing customer

Send retainer invoice

Sends a retainer invoice to the specified email address

Create estimate

Creates a new estimate

Create contact person

Creates a new contact person for the selected contact

Create project

Creates a new project

Create recurring expense

Creates a new recurring expense

Create timesheet

Creates a new timesheet entry

Create invoice

Creates a new invoice

Stop timer

Stops the timer that is currently running

Request payment information

Sends a payment information request to the specified email address

Send invoice

Sends an existing invoice to the specified recipients

Send estimate

Sends an existing estimate to the specified recipients

Mark as primary contact person

Marks the specified contact person as the primary contact person for the company

Create item

Creates a new item

Create retainer invoice

Creates a new retainer invoice

Create task

Creates a new task in the specified project

Start timer

Starts timer for the selected task

Update project

Updates the details of an existing project

Update invoice status

Updates the status of an existing invoice

Update contact

Updates the details of an existing contact

Update task

Updates the details of an existing task

Update contact person

Updates the details of an existing contact person

Update payment link

Updates the details of an existing payment link

Update item

Updates the details of an existing item

Update invoice

Updates the details of an existing invoice

Update estimate

Updates the details of an existing estimate

Update timesheet

Updates the details of an existing timesheet

Create payment link

Creates a payment link

Fetch public invoice payment link

Fetches the payment link for the specified invoice

Fetch contact by display name

Fetches the details of an existing contact by display name

Fetch contact by email

Fetches the details of an existing contact by email

Fetch payment

Fetches the details of an existing payment

Fetch item by name

Fetches the details of an existing item by name

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch project

Fetches the details of an existing project by ID

Fetch item by SKU

Fetches the details of an existing item by SKU

Fetch timesheet

Fetches the details of an existing timesheet by ID

Fetch invoice by number

Fetches the details of an existing invoice by number

Fetch recurring expense

Fetches the details of an existing recurring expense

Fetch item by ID

Fetches the details of an existing item by ID

Fetch invoice by ID

Fetches the details of an existing invoice by ID

Fetch estimate

Fetches the details of an existing invoice

Fetch user

Fetches the details of an existing user by ID, name, or email address

Fetch task

Fetches the details of an existing task by ID

What is Zoho Desk?

Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.

What is Zoho Invoice?

Zoho Invoice is online invoicing software that helps you craft invoices, automatically send payment reminders and get paid faster online. You can send estimates, track them, turn them into invoices, and get a detailed report of sales, tax, and expenses.

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Custom functions

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Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

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Technical and Operations Head, TruAct

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Toto

Technical Engineer, Master Liveaboards

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