Integrate Zoho Forms with Helpshift

Send information between Zoho Forms and Helpshift automatically, without writing any code, using Zoho Flow.

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Create a new ticket in Helpshift following a form submission in Zoho Forms

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a new ticket in Helpshift for new form submission in Zoho Forms.

How it works
  1. The flow triggers when a new entry is submitted in the selected form in Zoho Forms.
  2. Zoho Flow creates a new issue in Helpshift.
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Create a new ticket in Helpshift following a form submission in Zoho Forms

Zoho Forms + Helpshift

Build your own integrations between Zoho Forms and Helpshift

Connect Zoho Forms and Helpshift with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho Forms and Helpshift using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Entry submitted - New version

Triggers when a new entry is submitted in the selected form

Entry submitted - Old version

Triggers when a new entry is submitted in the selected form

Issue updated

Triggers when the details of an existing issue are updated

Issue created

Triggers when a new issue is created

All Actions - Actions are the automated tasks

Create FAQ

Creates a new FAQ

Add message

Adds a message to an existing issue

Create issue

Creates a new issue

Add note

Adds a private note to an existing issue

Fetch issue

Fetches the details of an existing issue by issue ID, author email address, or assignee ID

Fetch user

Fetches the details of an existing user by email address

What is Zoho Forms?

Zoho Forms is a form builder solution that helps you create, share, and collect data through forms for all your business needs. You can also create custom data reports, configure email notifications, assign tasks and approvals to your team mates, and personalize your customer follow-up process.

Forms Popular Zoho

What is Helpshift?

Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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