Integrate Zoho SalesIQ with actiTIME
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Supported triggers and actions
Integrate Zoho SalesIQ and actiTIME using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation missed
Triggers when a conversation is missed
Conversation attender updated
Triggers when an operator picks up a chat
Conversation rated
Triggers when a conversation is rated
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation created
Triggers when a new conversation is created
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation participants deleted
Triggers when a participant is removed from a conversation
Operator added
Triggers when a new operator is added
Conversation completed
Triggers when a conversation is completed
Department created
Triggers when a new department is created to the specified portal
Project updated
Triggers when the details of an existing project is updated
Customer created
Triggers when a new customer is created
Project created
Triggers when a new project is created
Customer updated
Triggers when the details of an existing customer is updated
Task updated
Triggers when the details of an existing task is updated
Task created
Triggers when a new task is created
All Actions - Actions are the automated tasks
Send message to latest conversation
Sends a message to the latest conversation
Create article
Creates a new article
Associate operators to department
Associates operators to the selected department
Disable department
Disables the selected department
Update operator status
Updates the status of an existing operator
Enable department
Enables the selected department
Create project
Creates a new project
Create task
Creates a new task
Create customer
Creates a new customer
Modify time-track
Modifies the existing value of time-track with the specified value
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Update customer
Updates the details of an existing customer
Fetch project using ID
Fetches the details of an existing project using project ID
Fetch task using ID
Fetches the details of an existing task using task ID
Fetch customer using ID
Fetches the details of an existing customer using customer ID
Fetch customer using name
Fetch customer details using the name
Fetch project using name
Fetches the details of an existing project using name
Fetch task using name
Fetches the details of an existing task using name
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
Similar apps
What is actiTIME?
actiTIME is a time tracking application that lets users enter worked hours, time off, and sick leaves in a single interface. It also provides analysis and reports for any management or accounting needs.
Similar apps
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