Integrate Zoho Workerly with SolarWinds Service Desk
Send information between Zoho Workerly and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho Workerly and SolarWinds Service Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record created
Triggers when a new record is created
Record created or updated in view
Triggers when a new record is created or an existing record is updated in the selected view
Record updated
Triggers when the details of an existing record are updated
New Contract
Triggers when a new contract is created
New Release
Triggers when a new release is created in your service desk
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Risk
Triggers when a new risk is detected
New Hardware
Triggers when a new hardware is created in your inventory
New Incident
Triggers when a new incident is created
New Task
Triggers when a new task is created
All Actions - Actions are the automated tasks
Create time log entry
Creates a new time log entry
Create record
Creates a new record
Update record
Updates the details of an existing record
Fetch record
Fetches the details of an existing record
Fetch user
Fetches the details of an existing user
Create Incident
Creates a new incident
Create Problem
Creates a new problem in your service desk
Create Contract
Creates a new contract
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create User
Creates a new user
Create Hardware
Creates a new hardware in your inventory
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
What is Zoho Workerly?
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What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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