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Integrate BigCommerce with RingCentral
Send information between BigCommerce and RingCentral automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Generate a confirmation SMS notification via RingCentral for every new order in BigCommerce
Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a notification via RingCentral whenever new orders are generated in BigCommerce.
How it works
- The flow triggers when a new order is created in BigCommerce.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Generate a confirmation SMS notification via RingCentral for every new order in BigCommerce
BigCommerce + RingCentral
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Send a text notification via RingCentral to customers who haven’t completed their purchase in BigCommerce
Boost re-engagement on abandoned carts and increase customer purchases with SMS alerts. This flow will trigger an SMS via RingCentral when a cart is abandoned in BigCommerce.
How it works
- The flow triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property. in BigCommerce.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Send a text notification via RingCentral to customers who haven’t completed their purchase in BigCommerce
BigCommerce + RingCentral
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Build your own integrations between BigCommerce and RingCentral
Connect BigCommerce and RingCentral with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate BigCommerce and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Customer updated
Triggers when the details of an existing customer are updated
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Order created
Triggers when a new order is created
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Product updated
Triggers when the details of an existing product are updated
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Product created
Triggers when a new product is created
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Shipment created
Triggers when a new shipment is created
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Subscriber updated
Triggers when any detail of an existing subscriber is updated
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Cart created
Triggers when a new cart is created
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Cart abandoned
Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.
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Customer created
Triggers when a new customer is added
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Order status updated
Triggers when the status of an existing order is updated
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Coupon created
Triggers when a new coupon is created
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Cart converted to order
Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)
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Subscriber created
Triggers when a new subscriber is created
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Call disconnected
Triggers when a call is ended
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Call missed
Triggers when a call is missed
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New team chat
Triggers when a new team chat is created
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New call
Triggers when a new call is initiated or received
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Call recorded
Triggers when a call is recorded
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New voicemail
Triggers when a new voicemail is sent or received
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Call answered
Trigger when a call is answered
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New SMS
Triggers when a new SMS is sent or received
All Actions - Actions are the automated tasks
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Create order
Creates a new order
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Add customer address
Adds address details to an existing customer
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Create subscriber
Creates a new subscriber
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Create customer
Creates a new customer
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Create coupon
Creates a new coupon
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Create product
Creates a new product
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Update product
Updates the details of an existing product
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Update customer
Updates the details of an existing customer
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Update subscriber
Updates the details of an existing subscriber
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Update order
Updates the details of an existing order
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Fetch order
Fetches the details of an existing order by ID
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Fetch product
Fetches the details of an existing product using product ID
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Fetch customer
Fetches the details of an existing customer using ID
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Create team message
Creates a new team message
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Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
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Create contact
Creates a new contact
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Send SMS
Sends a new SMS to the specified phone number
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Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
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Update contact
Updates the details of an existing contact
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Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
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Fetch extension
Fetches the details of the existing extension
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Fetch call record by ID
Fetches the details of an existing call record by ID
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Fetch call by ID
Fetches the details of an existing call by ID
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Fetch user
Fetches the details of an existing user
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Fetch contact
Fetches the details of an existing contact
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Fetch call by session ID
Fetches the details of an existing call by session ID
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Fetch message by ID
Fetches the details of an existing message record by message ID
What is BigCommerce?
BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.
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What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
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