Integrate BigCommerce with RingCentral

Send information between BigCommerce and RingCentral automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Generate a confirmation SMS notification via RingCentral for every new order in BigCommerce

Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a notification via RingCentral whenever new orders are generated in BigCommerce.

How it works
  1. The flow triggers when a new order is created in BigCommerce.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Generate a confirmation SMS notification via RingCentral for every new order in BigCommerce

BigCommerce + RingCentral

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Send a text notification via RingCentral to customers who haven’t completed their purchase in BigCommerce

Boost re-engagement on abandoned carts and increase customer purchases with SMS alerts. This flow will trigger an SMS via RingCentral when a cart is abandoned in BigCommerce.

How it works
  1. The flow triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property. in BigCommerce.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Send a text notification via RingCentral to customers who haven’t completed their purchase in BigCommerce

BigCommerce + RingCentral

Build your own integrations between BigCommerce and RingCentral

Connect BigCommerce and RingCentral with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate BigCommerce and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Customer updated

Triggers when the details of an existing customer are updated

Order created

Triggers when a new order is created

Product updated

Triggers when the details of an existing product are updated

Product created

Triggers when a new product is created

Shipment created

Triggers when a new shipment is created

Subscriber updated

Triggers when any detail of an existing subscriber is updated

Cart created

Triggers when a new cart is created

Cart abandoned

Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Customer created

Triggers when a new customer is added

Order status updated

Triggers when the status of an existing order is updated

Coupon created

Triggers when a new coupon is created

Cart converted to order

Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)

Subscriber created

Triggers when a new subscriber is created

Call disconnected

Triggers when a call is ended

Call missed

Triggers when a call is missed

New team chat

Triggers when a new team chat is created

New call

Triggers when a new call is initiated or received

Call recorded

Triggers when a call is recorded

New voicemail

Triggers when a new voicemail is sent or received

Call answered

Trigger when a call is answered

New SMS

Triggers when a new SMS is sent or received

All Actions - Actions are the automated tasks

Create order

Creates a new order

Add customer address

Adds address details to an existing customer

Create subscriber

Creates a new subscriber

Create customer

Creates a new customer

Create coupon

Creates a new coupon

Create product

Creates a new product

Update product

Updates the details of an existing product

Update customer

Updates the details of an existing customer

Update subscriber

Updates the details of an existing subscriber

Update order

Updates the details of an existing order

Fetch order

Fetches the details of an existing order by ID

Fetch product

Fetches the details of an existing product using product ID

Fetch customer

Fetches the details of an existing customer using ID

Create team message

Creates a new team message

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create contact

Creates a new contact

Send SMS

Sends a new SMS to the specified phone number

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Update contact

Updates the details of an existing contact

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch extension

Fetches the details of the existing extension

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch call by ID

Fetches the details of an existing call by ID

Fetch user

Fetches the details of an existing user

Fetch contact

Fetches the details of an existing contact

Fetch call by session ID

Fetches the details of an existing call by session ID

Fetch message by ID

Fetches the details of an existing message record by message ID

What is BigCommerce?

BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.

E Commerce Popular Premium

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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