Integrate BigCommerce with Rocket.Chat

Send information between BigCommerce and Rocket.Chat automatically, without writing any code, using Zoho Flow.

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Notify your team through an instant notification in Rocket.Chat when an order is cancelled in BigCommerce

Keep your team informed about cancelled orders to ensure everyone is on the same page. This flow will trigger a team chat message in Rocket.Chat upon an order cancellation in BigCommerce.

How it works
  1. The flow triggers when the status of an existing order is updated in BigCommerce.
  2. Zoho Flow sends a message in the specified channel in Rocket.Chat.
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Notify your team through an instant notification in Rocket.Chat when an order is cancelled in BigCommerce

BigCommerce + Rocket.Chat

Build your own integrations between BigCommerce and Rocket.Chat

Connect BigCommerce and Rocket.Chat with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate BigCommerce and Rocket.Chat using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Customer updated

Triggers when the details of an existing customer are updated

Order created

Triggers when a new order is created

Product updated

Triggers when the details of an existing product are updated

Product created

Triggers when a new product is created

Shipment created

Triggers when a new shipment is created

Subscriber updated

Triggers when any detail of an existing subscriber is updated

Cart created

Triggers when a new cart is created

Cart abandoned

Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Customer created

Triggers when a new customer is added

Order status updated

Triggers when the status of an existing order is updated

Coupon created

Triggers when a new coupon is created

Cart converted to order

Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)

Subscriber created

Triggers when a new subscriber is created

Private group created

Triggers when a new private group is created for the connected user

Message posted to private group

Triggers when a new message is posted to a specified private group

Channel created

Triggers when a new channel is created

Message posted to channel

Triggers when a new message is posted to the specified channel

All Actions - Actions are the automated tasks

Create order

Creates a new order

Add customer address

Adds address details to an existing customer

Create subscriber

Creates a new subscriber

Create customer

Creates a new customer

Create coupon

Creates a new coupon

Create product

Creates a new product

Update product

Updates the details of an existing product

Update customer

Updates the details of an existing customer

Update subscriber

Updates the details of an existing subscriber

Update order

Updates the details of an existing order

Fetch order

Fetches the details of an existing order by ID

Fetch product

Fetches the details of an existing product using product ID

Fetch customer

Fetches the details of an existing customer using ID

Send channel message

Sends a message in the specified channel

Create channel

Creates a new channel

Send group message

Sends a message to the specified private group

Create private group

Creates a new private group

What is BigCommerce?

BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.

E Commerce Popular Premium

What is Rocket.Chat?

Rocket.Chat is a team collaboration platform that lets you control your communication, manage your data, share screens and more.

Team Chat

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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