Integrate BigCommerce with Twilio

Send information between BigCommerce and Twilio automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Generate a confirmation SMS notification via Twilio for every new order in BigCommerce

Send instant SMS confirmations to customers right after checkout. This flow will send a notification via Twilio whenever new orders are generated in BigCommerce.

How it works
  1. The flow triggers when a new order is created in BigCommerce.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Generate a confirmation SMS notification via Twilio for every new order in BigCommerce

BigCommerce + Twilio

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Send a text notification via Twilio to customers who haven’t completed their purchase in BigCommerce

Assist your customers in completing their purchases with SMS alerts. This flow will trigger an SMS via Twilio when a cart is abandoned in BigCommerce.

How it works
  1. The flow triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property. in BigCommerce.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Send a text notification via Twilio to customers who haven’t completed their purchase in BigCommerce

BigCommerce + Twilio

Build your own integrations between BigCommerce and Twilio

Connect BigCommerce and Twilio with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate BigCommerce and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Customer updated

Triggers when the details of an existing customer are updated

Order created

Triggers when a new order is created

Product updated

Triggers when the details of an existing product are updated

Product created

Triggers when a new product is created

Shipment created

Triggers when a new shipment is created

Subscriber updated

Triggers when any detail of an existing subscriber is updated

Cart created

Triggers when a new cart is created

Cart abandoned

Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Customer created

Triggers when a new customer is added

Order status updated

Triggers when the status of an existing order is updated

Coupon created

Triggers when a new coupon is created

Cart converted to order

Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)

Subscriber created

Triggers when a new subscriber is created

SMS message received

Triggers when a new SMS message is received

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

All Actions - Actions are the automated tasks

Create order

Creates a new order

Add customer address

Adds address details to an existing customer

Create subscriber

Creates a new subscriber

Create customer

Creates a new customer

Create coupon

Creates a new coupon

Create product

Creates a new product

Update product

Updates the details of an existing product

Update customer

Updates the details of an existing customer

Update subscriber

Updates the details of an existing subscriber

Update order

Updates the details of an existing order

Fetch order

Fetches the details of an existing order by ID

Fetch product

Fetches the details of an existing product using product ID

Fetch customer

Fetches the details of an existing customer using ID

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

What is BigCommerce?

BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.

E Commerce Popular Premium

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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