Integrate BigMarker with Groove
Send information between BigMarker and Groove automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate BigMarker and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Subscriber registered for conference
Triggers when a subscriber registers for the mentioned conference
Subscriber added
Triggers when a new subscriber is added to a channel
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
All Actions - Actions are the automated tasks
Register for conference
Registers a person to your existing conferences in your channel
Create conference
Creates a new conference for your channel
Add subscriber
Adds a subscriber to the selected channel
Download transcript
Downloads the transcript of a webinar in BigMarker
Remove subscriber
Removes a subscriber from the selected channel
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Assign agent to ticket
Assigns an agent to a ticket
Close ticket
Changes the state of a ticket to Closed
Find customer
Fetches customer profile details using email address
What is BigMarker?
BigMarker is a webinar and marketing automation platform that lets you create on-demand and automated online presentations, training and events. It also provides integrations, analytics and white label services.
Similar apps
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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