Integrate Capsule CRM with Zonka Feedback
Send information between Capsule CRM and Zonka Feedback automatically, without writing any code, using Zoho Flow.
Build your own integrations between Capsule CRM and Zonka Feedback
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Supported triggers and actions
Integrate Capsule CRM and Zonka Feedback using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Case
Triggers when a new case is created
New User
Triggers when a new user is added
New Task
Triggers when a new open task is created
New Person
Triggers when a new person is created on Capsule CRM
New Organization
Triggers when a new organization is created
New Opportunity
Triggers when a new opportunity is created
User created
Triggers when a new user is created
Response received
Triggers when a new response is received for a survey
Survey created
Triggers when a new survey is created
All Actions - Actions are the automated tasks
Create Opportunity
Creates a new opportunity
Create Task
Creates a new task
Create Case
Creates a new case
Create Person
Creates a new person on Capsule CRM
Find person
Finds the details of the specified person by ID
Send SMS survey
Sends a survey by SMS
Send email survey
Sends a survey by email
Create task
Creates a new task
Fetch user
Fetches the details of an existing user using ID
Fetch survey
Fetches the details of an existing survey using ID
What is Zonka Feedback?
Zonka Feedback is an omnichannel customer feedback management and survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES, and CSAT, to gather actionable feedback.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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