Integrate Cliniko with Twilio

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Trigger an SMS notification via Twilio upon a booking creation in Cliniko

Inform customers promptly about their bookings via SMS for clear communication. This flow will automate sending an SMS through Twilio for any new booking made in Cliniko.

How it works
  1. The flow triggers when a new individual appointment is created in Cliniko.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Trigger an SMS notification via Twilio upon a booking creation in Cliniko

Cliniko + Twilio

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Supported triggers and actions

Integrate Cliniko and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Individual appointment canceled

Triggers when an existing individual appointment is canceled

Group appointment created

Triggers when a new group appointment is created

Invoice created

Triggers when a new invoice is created

Individual appointment created

Triggers when a new individual appointment is created

Patient case created

Triggers when a new patient case is created

Attendee created

Triggers when a new attendee is created

Patient updated

Triggers when the details of an existing patient are updated

Individual appointment deleted

Triggers when an existing individual appointment is deleted

Group appointment deleted

Triggers when an existing group appointment is deleted

Patient created

Triggers when a new patient is created

SMS message received

Triggers when a new SMS message is received

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

All Actions - Actions are the automated tasks

Create patient

Creates a new patient

Create attendee

Creates a new attendee

Create contact

Creates a new contact

Create group appointment

Creates a new group appointment

Create individual appointment

Creates a new individual appointment

Update individual appointment

Updates the details of an existing individual appointment

Update contact

Updates the details of an existing contact

Update attendee

Updates the details of an existing attendee

Update group appointment

Updates the details of an existing group appointment

Update patient

Updates the details of an existing patient

Fetch patient

Fetches the details of an existing patient

Fetch group appointment

Fetches the details of an existing group appointment

Fetch attendee

Fetches the details of an existing attendee by ID

Fetch individual appointment

Fetches the details of an existing individual appointment

Fetch invoice

Fetches the details of an existing invoice

Fetch contact

Fetches the details of an existing contact

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

What is Cliniko?

Cliniko is a medical practice management application designed for healthcare practitioners. It provides features such as multi-platform online booking, scheduling, billing and invoicing, video consultations, and more.

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

Build comprehensive workflows using

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Logic

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Custom functions

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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