Integrate Cyberimpact with Groove

Send information between Cyberimpact and Groove automatically, without writing any code, using Zoho Flow.

Build your own integrations between Cyberimpact and Groove

Connect Cyberimpact and Groove with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Cyberimpact and Groove using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Template created

Triggers when a new template is created

Group member added

Triggers when a new group member is added

Member added

Triggers when a new member is added

Group created

Triggers when a new group is created

Ticket tagged

Triggers when a ticket is tagged

Ticket closed

Triggers when a ticket is closed

Customer added

Triggers when a customer is added

Ticket assigned

Triggers when a ticket is assigned

Ticket deleted

Triggers when a ticket is deleted from trash

Ticket priority changed

Triggers when a ticket's priority is changed

Ticket created

Triggers when a new ticket is created

Agent replied

Triggers when an agent replies to a ticket

Note added

Triggers when a note is added to a ticket

Ticket opened

Triggers when a ticket is opened

Customer replied

Triggers when a customer replies to a ticket

All Actions - Actions are the automated tasks

Create group

Creates a new group

Create template

Creates a new template

Create member on opt-in confirmation

Creates a member when the opt-in email address is confirmed

Add member to group

Adds a member to the specified group

Update member

Updates the details of an existing member

Fetch group

Fetches the details of an existing group using group ID

Fetch member

Fetches the details of an existing member using email address or member ID

Fetch template

Fetches the details of an existing template using template ID

Unsubscribe member

Unsubscribes a member using email address or member ID

Remove member from group

Removes a member from the specified group

Create new ticket

Starts a new ticket for your customer

Add note

Adds a private note to an existing ticket

Reopen ticket

Changes the state of a ticket to Opened

Change ticket state

Changes the state of a ticket

Assign agent to ticket

Assigns an agent to a ticket

Close ticket

Changes the state of a ticket to Closed

Find customer

Fetches customer profile details using email address

What is Cyberimpact?

Cyberimpact is a cloud-based email marketing and marketing automation platform. It provides customer surveys, drip campaigns, image library tool, mailing list management, and more.

Email Marketing

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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CEO, Fabricroot

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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