Integrate Delighted with CloudTalk

Send information between Delighted and CloudTalk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Delighted and CloudTalk

Connect Delighted and CloudTalk with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Delighted and CloudTalk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Survey response received

Triggers when a new response is received in a project

Survey response created or updated

Triggers when a new survey response is created or updated

Survey response updated

Triggers when an existing survey response is updated in a project

Person unsubscribed

Triggers when a person has unsubscribed from surveys

Agent created

Triggers when a new agent is created

Call created

Triggers when a new call of the selected type is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Add survey response

Creates a response for an existing survey

Send SMS survey

Send SMS platform survey

Create or updated person

Creates a new person. Updates the details if it already exists.

Send survey by email

Sends a survey by email

Unsubscribe person

Adds a person to your unsubscribe list

Create contact

Creates a new contact

Add activity

Adds an activity to an existing contact

Add note

Adds a note to an existing contact

Send SMS

Sends an SMS message

Create agent

Creates a new agent

Update contact

Updates the details of an existing contact

Update agent

Updates the details of an existing agent

Fetch contact

Fetches the details of an existing contact using ID or keyword

What is Delighted?

Delighted is a self-serve experience management application that provides tools to easily collect and analyze customer or employee feedback.

Survey

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

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CEO, iDAYit

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

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Director, Perth Security Services

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