Integrate Deskpro with Favro
Send information between Deskpro and Favro automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in Favro for new tickets created in Deskpro
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Favro for fresh tickets initiated in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in a card in Favro.
Create a task in Favro for new tickets created in Deskpro
Deskpro + Favro
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Supported triggers and actions
Integrate Deskpro and Favro using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
Card updated
Triggers when any field (except comments) of a card is changed
Card moved
Triggers when a card is moved on a widget
Task created
Triggers when a new task is created in a card
Card committed
Triggers when a card is committed to another widget
Card created
Triggers when a card is created
All Actions - Actions are the automated tasks
Add person
Adds a new person
Create ticket
Creates a new ticket
Add note to ticket
Adds a note or message to the selected ticket
Create organization
Creates a new organization
Update ticket
Updates the details of an existing ticket
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch ticket
Fetches the details of an existing ticket by its ID
Create card
Creates a new card
Create task list
Create a new task list in card
Create task
Creates a new task in a card
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
What is Favro?
Favro is a planning and collaboration app for organizational flow. It provides multiple views on planning with Kanban flows, spreadsheet-style, work scheduled on a timeline and more.
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