Integrate Deskpro with Teamwork Desk
Send information between Deskpro and Teamwork Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Deskpro and Teamwork Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when any detail of a ticket is updated
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
New ticket
Triggers when a new ticket is created
Updated customer details
Triggers when the details of a customer are updated
Thread edited
Triggers when a thread in the selected inbox is edited
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
New agent reply
Triggers when an agent sends a reply
New customer reply
Triggers when a customer sends a reply
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Add person
Adds a new person
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Update ticket
Updates the details of an existing ticket
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Link task to ticket
Links a task to a ticket
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Update customer
Updates the details of an existing customer
Update ticket
Updates the details of an existing ticket
Assign ticket
Assigns the selected ticket to a user
Reply to ticket
Adds a reply to the selected ticket
Unassign ticket
Unassigns the selected ticket
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
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Webhook triggers
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