Integrate EvaluAgent with ZappHub

Send information between EvaluAgent and ZappHub automatically, without writing any code, using Zoho Flow.

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Add a new contact in ZappHub whenever a new contact is added in EvaluAgent

Having precise contact details empowers your sales team to deliver timely communications to users. This flow will add a new contact in ZappHub whenever a new contact is added in EvaluAgent.

How it works
  1. The flow triggers when a new contact is created in EvaluAgent.
  2. Zoho Flow creates a new user contact in the internal contacts agenda of the WhatsApp device connected in ZappHub.
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Add a new contact in ZappHub whenever a new contact is added in EvaluAgent

EvaluAgent + ZappHub

Build your own integrations between EvaluAgent and ZappHub

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Supported triggers and actions

Integrate EvaluAgent and ZappHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Evaluation created

Triggers when a new evaluation is added

Contact created

Triggers when a new contact is created

Message sent or received

Triggers when a new message is sent or received

Message delivered

Triggers when a message is delivered successfully

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create user

Adds a new user

Update user

Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.

Create agent

Creates a new chat agent for the current device

Send message

Sends a new text message to the specified phone number, group, or broadcast list.

Create contact

Creates a new user contact in the internal contacts agenda of the WhatsApp device connected

Add participants to group

Adds the specified participants to an existing group using their phone numbers

Remove participant from group

Removes the specified participants from an existing group by phone number

Update contact

Updates the details of an existing contact using WhatsApp contact ID

Revoke group invite

Revokes the specified group invite code

Validate phone number

Validates the specified list of phone numbers, optionally enforcing the country code or local prefix.

Fetch group invite code

Fetches the invite URL for an existing group

Fetch contact

Fetches the details of an existing contact using WhatsApp ID or phone number

What is EvaluAgent?

EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.

Customer Support

What is ZappHub?

ZappHub is a collaborative, web-based live chat solution that allows multiple people to interact with a linked WhatsApp account simultaneously.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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