Integrate EZ Texting with ServiceDesk Plus Cloud
Send information between EZ Texting and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
Build your own integrations between EZ Texting and ServiceDesk Plus Cloud
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Supported triggers and actions
Integrate EZ Texting and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New contact
Triggers when a new contact is created
New message
Triggers when a new message is received
Request updated in template
Triggers when an existing request is updated in the selected template
Request created
Triggers when a new request is created
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
Request updated
Triggers when the details of an existing request are updated
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Request created in template
Triggers when a new request is created in the selected template
Task created
Triggers when a new task is created
All Actions - Actions are the automated tasks
Fetch delivery report
Fetches the delivery report of the specified message
Move message to folder
Moves a message to the selected folder
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Send SMS
Sends a new text message
Fetch contact
Fetches an existing contact by email, phone number, or both
Associate request with problem
Associates a request with a specific problem
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Create change
Creates a new change
Create requester
Creates a new requester
Create request
Creates a new request
Create problem
Creates a new problem
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Update requester
Updates the details of an existing requester based on ID
Fetch solution topic
Fetches a solution topic by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Find a request attribute
Fetches a request attribute by its name
Fetch requester
Fetches the details of an existing requester by email address
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch problem
Fetches the details of an existing problem by ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
What is EZ Texting?
EZ Texting is a text marketing platform. You can schedule reminders, send messages to mobile and non-mobile numbers, and track spikes in engagement.
Similar apps
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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