Integrate Forminator with Usedesk

Send information between Forminator and Usedesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in Usedesk following a form submission in Forminator

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Usedesk each time a form is submitted in Forminator.

How it works
  1. The flow triggers when a form is submitted in Forminator.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a new ticket in Usedesk following a form submission in Forminator

Forminator + Usedesk

Build your own integrations between Forminator and Usedesk

Connect Forminator and Usedesk with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Forminator and Usedesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Quiz entry submitted

Triggers when a quiz is answered

Form entry submitted

Triggers when a form is submitted

Poll entry submitted

Triggers when a poll is answered

Client added

Triggers when a new client is added

Ticket created

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Create client

Creates a new client

Create agent

Creates a new agent

Add comment

Adds a comment to the specified ticket

Create chat

Creates a chat or send messages to an existing chat on behalf of the client

Send chat message

Sends a chat message to the specified client

Create ticket

Creates a new ticket

Update agent

Updates the details of an existing agent

Update client

Updates the details of an existing client

Update ticket

Updates the details of an existing ticket

Fetch client

Fetches the details of an existing client using client ID

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch agent by email address

Fetches the details of an existing agent using email address

Fetch agent by ID

Fetches the details of an existing agent using agent ID

What is Forminator?

Forminator is a form builder plugin that lets users create contact forms, order forms, payment forms, quizzes, polls, and more.

What is Usedesk?

Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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