Integrate FormTitan with Deskpro
Send information between FormTitan and Deskpro automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a ticket in Deskpro when a form is submitted in FormTitan
Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Deskpro in response to each new form submission in FormTitan.
How it works
- The flow triggers when a new form submission is received in FormTitan.
- Zoho Flow creates a new ticket in Deskpro.
Generate a ticket in Deskpro when a form is submitted in FormTitan
FormTitan + Deskpro
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Supported triggers and actions
Integrate FormTitan and Deskpro using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Form submission received
Triggers when a new form submission is received
Organization created
Triggers when a new organization is created
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
All Actions - Actions are the automated tasks
Fetch form
Fetches the details of an existing form using ID
Add person
Adds a new person
Create ticket
Creates a new ticket
Add note to ticket
Adds a note or message to the selected ticket
Create organization
Creates a new organization
Update ticket
Updates the details of an existing ticket
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch ticket
Fetches the details of an existing ticket by its ID
What is FormTitan?
FormTitan is a comprehensive platform for CRM applications that lets you build portals, progressive and dynamic forms, schedulers, dashboards, and more.
Similar apps
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
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Technical and Operations Head, TruAct
