Integrate FormTitan with Usedesk
Send information between FormTitan and Usedesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a ticket in Usedesk for new form submissions in FormTitan
Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a fresh ticket in Usedesk upon receiving a new form submission in FormTitan.
How it works
- The flow triggers when a new form submission is received in FormTitan.
- Zoho Flow creates a new ticket in Usedesk.
Create a ticket in Usedesk for new form submissions in FormTitan
FormTitan + Usedesk
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Supported triggers and actions
Integrate FormTitan and Usedesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Form submission received
Triggers when a new form submission is received
Client added
Triggers when a new client is added
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Fetch form
Fetches the details of an existing form using ID
Create client
Creates a new client
Create agent
Creates a new agent
Add comment
Adds a comment to the specified ticket
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Send chat message
Sends a chat message to the specified client
Create ticket
Creates a new ticket
Update agent
Updates the details of an existing agent
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Fetch client
Fetches the details of an existing client using client ID
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
