Integrate Freshdesk with ActiveCampaign
Send information between Freshdesk and ActiveCampaign automatically, without writing any code, using Zoho Flow.
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Add a new contact in ActiveCampaign whenever a new contact is added in Freshdesk
Having precise contact details empowers your sales team to deliver timely communications to users. This flow will log a new contact in ActiveCampaign whenever a new contact is created in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds a new contact, updates the details of an existing contact, or removes an existing contact from the selected list in ActiveCampaign.
Add a new contact in ActiveCampaign whenever a new contact is added in Freshdesk
Freshdesk + ActiveCampaign
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Supported triggers and actions
Integrate Freshdesk and ActiveCampaign using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of an existing ticket are updated
Campaign opened
Triggers when a contact opens a campaign message. This will run every time a subscriber opens an email.
Campaign starts sending
Triggers when a new campaign starts sending
Deal task created
Triggers when a new deal task is created
Contact unsubscribed from campaign
Triggers when a contact unsubscribes as a result of a campaign email sent
Campaign link clicked
Triggers when a contact clicks a link in a campaign message. This will only run once for each unique link.
Contact added to list
Triggers when a new contact is added to the selected list
Contact note created
Triggers when a new contact note is created
Contact tag added
Triggers when a tag is added to an existing contact
Deal updated
Triggers when the details of an existing deal are updated
Contact updated
Triggers when the details of an existing contact are updated
Contact created
Triggers when a new contact is created
Deal created
Triggers when a new deal is created
Deal note created
Triggers when a new deal note is created
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create contact
Creates a new contact
Create company
Creates a new company
Create forum category
Creates a new forum category
Create ticket
Creates a new ticket
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch group by ID
Fetches the details of an existing group by ID
Fetch company
Fetches the details of an existing company by domain
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Add note to deal
Adds notes to the selected deal
Create contact note
Creates a note for the specified contact
Add or update contact
Adds a new contact, updates the details of an existing contact, or removes an existing contact from the selected list
Create deal
Creates a new deal
Add tag to contact
Adds a tag to an existing contact
Create campaign
Creates and sends a new campaign
Add contact to automation
Adds a contact into an automation. If unavailable, a contact will be created and added
Create tracked event
Creates a custom website or application event
Create contact
Creates a new contact
Update contact
Updates an existing contact's details
Update deal
Updates an existing deal
Fetch automation
Fetches the details of an automation by name
Fetch contact
Fetches a contact by email address
Fetch deal
Fetches an existing deal by title
Search tag
Searches for an existing tag using name
Fetch user
Fetches a user by email address
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is ActiveCampaign?
ActiveCampaign is a marketing platform that helps you send campaigns, design newsletters, automate channels, and close deals faster. You can segment emails, add dynamic data, perform split testing, and manage your text-messaging marketing.
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