![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
Integrate Freshdesk with Forecast
Send information between Freshdesk and Forecast automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
Create a task in Forecast for new tickets created in Freshdesk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Forecast for newly generated tickets in Freshdesk.
How it works
- The flow triggers when a new ticket is created in Freshdesk.
- Zoho Flow creates a new task in Forecast.
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
Create a task in Forecast for new tickets created in Freshdesk
Freshdesk + Forecast
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Freshdesk and Forecast
Connect Freshdesk and Forecast with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Forecast using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket updated
Triggers when the details of an existing ticket are updated
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact updated
Triggers when the details of an existing contact are updated
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket note added
Triggers when a note is added to the selected ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact created
Triggers when a new contact is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
New milestone
Triggers when a new milestone is created in the selected project
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
New subtask
Triggers when a new subtask is created in the selected project
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
New time entry
Triggers when a new time entry is created in the selected project
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
New client
Triggers when a new client is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
New project
Triggers when a new project is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
New sprint
Triggers when a new sprint is created in the selected project
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
New task
Triggers when a new card is created in the selected project
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
New person
Triggers when a new person is added
All Actions - Actions are the automated tasks
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Create group
Creates a new group
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Create ticket
Creates a new ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Create company
Creates a new company
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum category
Creates a new forum category
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum
Creates a new forum in the selected category
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Create contact
Creates a new contact
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Add notes to ticket
Adds private or public notes to the selected ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Update contact
Updates the details of an existing contact
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Update company
Updates the details of an existing company
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent by ID
Fetches the details of an existing agent by ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket by ID
Fetches the details of an existing ticket by ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company
Fetches the details of an existing company by domain
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company by ID
Fetches the details of an existing company by ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact by ID
Fetches the details of an existing contact by ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch group by ID
Fetches the details of an existing group by ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority
Fetches the priority details of a specific ticket by label
![](https://flow-ca-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status
Fetches the status of a specific ticket by label
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
Create milestone
Creates a new milestone in the selected project
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
Create subtask
Creates a new sub task/to-do
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
Create task
Creates a new task
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
Create client
Creates a new client
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
Create project
Creates a new project
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
Create label
Creates a new label
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
Create sprint
Creates a new sprint in the selected project
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
Create time registration
Creates a new time registration
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
Add person
Adds a new person
![](https://flow-ca-public.nimbuspop.com/flow-apps/forecast.png)
Fetch label
Fetches an existing label by name
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Forecast?
Forecast is a project and resource management platform. You can account for task dependencies, track and approve expenses, and collaborate with your team or clients.
Similar apps
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