Integrate Freshdesk with FreshMail
Send information between Freshdesk and FreshMail automatically, without writing any code, using Zoho Flow.
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Generate a new contact in FreshMail each time a new contact is created in Freshdesk
Having precise contact details empowers your sales team to deliver timely communications to users. This flow will log a new contact in FreshMail whenever a new contact is created in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds a new contact to an existing list in FreshMail.
Generate a new contact in FreshMail each time a new contact is created in Freshdesk
Freshdesk + FreshMail
Build your own integrations between Freshdesk and FreshMail
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Supported triggers and actions
Integrate Freshdesk and FreshMail using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create forum
Creates a new forum in the selected category
Create forum category
Creates a new forum category
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create company
Creates a new company
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Add contact
Adds a new contact to an existing list
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact
Delete contact
Deletes an existing contact from the selected list
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is FreshMail?
FreshMail is an email marketing application offering dozens of mailing templates and newsletters. It also provides clever autoresponders, real-time email tracking, and more.
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