Integrate Freshdesk with Mailify
Send information between Freshdesk and Mailify automatically, without writing any code, using Zoho Flow.
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Generate a new contact in Mailify each time a new contact is created in Freshdesk
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will add a new contact in Mailify whenever a new contact is added in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds a new recipient in the specified campaign in Mailify.
Generate a new contact in Mailify each time a new contact is created in Freshdesk
Freshdesk + Mailify
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Supported triggers and actions
Integrate Freshdesk and Mailify using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Email link clicked
Triggers when a recipient clicks a pre-specified link in your campaign
Email hard bounced
Triggers when an email is bounced (hard)
Email delivered
Triggers when an email is delivered to a recipient
Email reported
Triggers when a recipient reports an email from your campaign
Contact created
Triggers when a new contact is created
Email opened
Triggers when a recipient opens an email
Email unsubscribed
Triggers when an existing subscriber unsubscribes from your campaign list
List created
Triggers when a new list is added
Email soft bounced
Triggers when an email is bounced (soft)
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create forum
Creates a new forum in the selected category
Create forum category
Creates a new forum category
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create company
Creates a new company
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Create list
Creates a new list
Create contact
Creates a new contact
Add recipient
Adds a new recipient in the specified campaign
Fetch contact
Fetches the details of a contact using email address or phone number
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Mailify?
Mailify is an email and SMS marketing automation solution designed for individuals and SMEs. It provides features such as AB testing, chatbot for web pages, autoresponders, contact management, and more.
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Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
