Integrate Freshdesk with Mautic
Send information between Freshdesk and Mautic automatically, without writing any code, using Zoho Flow.
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Generate a new contact in Mautic each time a new contact is created in Freshdesk
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will log a new contact in Mautic whenever a new contact is created in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new contact in Mautic.
Generate a new contact in Mautic each time a new contact is created in Freshdesk
Freshdesk + Mautic
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Supported triggers and actions
Integrate Freshdesk and Mautic using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Contact created
Triggers when a new contact is created
Page hit registered
Triggers when a landing page is visited by a contact
Updated contact
Triggers when any detail of an existing contact is updated
Email opened
Triggers when a contact views an email
Form entry submitted
Triggers when an entry is submitted for the selected form
Contact points updated
Triggers when the score for a contact is updated
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create forum
Creates a new forum in the selected category
Create forum category
Creates a new forum category
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create company
Creates a new company
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch contact by email address
Fetches the details of an existing contact by email address
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is Mautic?
Mautic is an open-source marketing automation software that helps marketers personalize their communication and deliver the right message at the right time.
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Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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Director, Perth Security Services
