Integrate Freshdesk with sms77
Send information between Freshdesk and sms77 automatically, without writing any code, using Zoho Flow.
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Add a new contact in sms77 whenever a new contact is added in Freshdesk
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow create a new contact is in sms77 each time a new contact is created in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new contact in sms77.
Add a new contact in sms77 whenever a new contact is added in Freshdesk
Freshdesk + sms77
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Supported triggers and actions
Integrate Freshdesk and sms77 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create ticket
Creates a new ticket
Create company
Creates a new company
Create forum category
Creates a new forum category
Create forum
Creates a new forum in the selected category
Create contact
Creates a new contact
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch company by ID
Fetches the details of an existing company by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket status
Fetches the status of a specific ticket by label
Send SMS
Sends an SMS the specified phone numbers
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Find home location register
Finds information regarding the home location register (HLR) for the specified phone number
Find phone number format
Finds the national and international format the specified mobile phone number
Find mobile number portability
Finds information regarding mobile number portability (MNP) for the specified phone number
Find caller name
Finds the caller name (CNAM) of the specified phone number
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Build comprehensive workflows using
Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Toto
Technical Engineer, Master Liveaboards
