Integrate Freshdesk with sms77

Send information between Freshdesk and sms77 automatically, without writing any code, using Zoho Flow.

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Add a new contact in sms77 whenever a new contact is added in Freshdesk

Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow create a new contact is in sms77 each time a new contact is created in Freshdesk.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new contact in sms77.
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Add a new contact in sms77 whenever a new contact is added in Freshdesk

Freshdesk + sms77

Build your own integrations between Freshdesk and sms77

Connect Freshdesk and sms77 with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and sms77 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of an existing ticket are updated

All Actions - Actions are the automated tasks

Create group

Creates a new group

Create contact

Creates a new contact

Create company

Creates a new company

Create forum category

Creates a new forum category

Create ticket

Creates a new ticket

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum

Creates a new forum in the selected category

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch group by ID

Fetches the details of an existing group by ID

Fetch company

Fetches the details of an existing company by domain

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Send SMS

Sends an SMS the specified phone numbers

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Find home location register

Finds information regarding the home location register (HLR) for the specified phone number

Find phone number format

Finds the national and international format the specified mobile phone number

Find mobile number portability

Finds information regarding mobile number portability (MNP) for the specified phone number

Find caller name

Finds the caller name (CNAM) of the specified phone number

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is sms77?

sms77 is a professional messaging service for companies to send and receive messages worldwide.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

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Logic

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Custom functions

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Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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