Integrate Freshdesk with Zoho Campaigns
Send information between Freshdesk and Zoho Campaigns automatically, without writing any code, using Zoho Flow.
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Generate a new contact in Zoho Campaigns each time a new contact is created in Freshdesk
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will add a new contact in Zoho Campaigns whenever a new contact is added in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds a contact to an existing list. Updates the details of the contact if it already exists. in Zoho Campaigns.
Generate a new contact in Zoho Campaigns each time a new contact is created in Freshdesk
Freshdesk + Zoho Campaigns
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Supported triggers and actions
Integrate Freshdesk and Zoho Campaigns using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact created
Triggers when a new contact is created
Campaign created
Triggers when a new campaign is created
Contact unsubscribed from list
Triggers when a contact is unsubscribed from the selected list
Campaign failed
Triggers when a campaign is paused, stopped, or cancelled
Campaign sent
Triggers when a campaign is successfully sent
Subscriber added to list
Triggers when a subscriber is added to the selected list
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create ticket
Creates a new ticket
Create company
Creates a new company
Create forum category
Creates a new forum category
Create forum
Creates a new forum in the selected category
Create contact
Creates a new contact
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch company by ID
Fetches the details of an existing company by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket status
Fetches the status of a specific ticket by label
Create list
Creates a list with the specified emails
Add contact to workflow
Adds a contact to the selected workflow
Clone campaign
Creates a copy of an existing campaign
Send campaign
Sends the selected campaign
Add or update contact
Adds a contact to an existing list. Updates the details of the contact if it already exists.
Move contact to do-not-mail list
Moves the specified contact to the do-not-mail list
Update list
Updates the details of an existing list
Associate list to campaign
Associates an existing list to the selected campaign
Fetch contact
Fetches the details of an existing contact
Fetch campaign report
Fetches the report for the specified campaign
Fetch contact from list
Fetches the details of a contact by email address
Unsubscribe contact
Removes the specified contact from an existing list
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Zoho Campaigns?
Zoho Campaigns helps you create and send personalized email campaigns. With features like predefined templates, autoresponders, intuitive editor, and reports, you can better engage your customers.
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