

Integrate Freshsales with RingCentral
Send information between Freshsales and RingCentral automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Dispatch a welcome message in RingCentral for newly created contacts in Freshsales
Improve customers' initial experience with a personalized welcome email. This flow will send a welcome email in RingCentral when a new contact is created in Freshsales.
How it works
- The flow triggers when a new contact is created in the selected view in Freshsales.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.


Dispatch a welcome message in RingCentral for newly created contacts in Freshsales
Freshsales + RingCentral


Set up a new contact in RingCentral when a contact is created in Freshsales
Ensure seamless accessibility by maintaining consistent contact information across all systems. This flow will add a new contact in RingCentral for every new contact created in Freshsales.
How it works
- The flow triggers when a new contact is created in the selected view in Freshsales.
- Zoho Flow creates a new contact in RingCentral.


Set up a new contact in RingCentral when a contact is created in Freshsales
Freshsales + RingCentral


Add a new contact in RingCentral whenever a new contact is added in Freshsales
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will log a new contact in RingCentral whenever a new contact is created in Freshsales.
How it works
- The flow triggers when a new contact is created in the selected view in Freshsales.
- Zoho Flow creates a new contact in RingCentral.


Add a new contact in RingCentral whenever a new contact is added in Freshsales
Freshsales + RingCentral

Build your own integrations between Freshsales and RingCentral
Connect Freshsales and RingCentral with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshsales and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow

New deal
Triggers when a new deal is created in the selected view

New lead
Triggers when a new lead is created in the selected view

New contact
Triggers when a new contact is created in the selected view

New account
Triggers when a new account is created in the selected view

Call disconnected
Triggers when a call is ended

Call missed
Triggers when a call is missed

New team chat
Triggers when a new team chat is created

New call
Triggers when a new call is initiated or received

Call recorded
Triggers when a call is recorded

New voicemail
Triggers when a new voicemail is sent or received

Call answered
Trigger when a call is answered

New SMS
Triggers when a new SMS is sent or received
All Actions - Actions are the automated tasks

Add note to lead
Adds a note to the selected lead

Create deal
Creates a new deal

Create lead
Creates a new lead

Create contact
Creates a new contact

Add note to contact
Adds a note to the selected contact

Update lead
Updates the details of an existing lead

Update contact
Updates the details of an existing contact

Convert lead
Converts a lead to contact

Fetch contact by email address
Fetches the details of a existing contact by email

Fetch contact by ID
Fetches the details of an existing contact by ID

Fetch lead by ID
Fetches the details of an existing lead by ID

Fetch lead by email address
Fetches the details of an existing lead by email

Create team message
Creates a new team message

Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create contact
Creates a new contact

Send SMS
Sends a new SMS to the specified phone number

Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number

Update contact
Updates the details of an existing contact

Fetch ring-out call status
Fetches the status of a 2-legged ring-out call

Fetch extension
Fetches the details of the existing extension

Fetch call record by ID
Fetches the details of an existing call record by ID

Fetch call by ID
Fetches the details of an existing call by ID

Fetch user
Fetches the details of an existing user

Fetch contact
Fetches the details of an existing contact

Fetch call by session ID
Fetches the details of an existing call by session ID

Fetch message by ID
Fetches the details of an existing message record by message ID
What is Freshsales?
Freshsales is CRM with built-in phone and email. You can manage leads and deals, track customer activities on website, and customize reports for better insights.
Similar apps
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >