Integrate Freshservice with Kissflow
Send information between Freshservice and Kissflow automatically, without writing any code, using Zoho Flow.
Build your own integrations between Freshservice and Kissflow
Connect Freshservice and Kissflow with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshservice and Kissflow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Asset created
Triggers when a new asset is created
Change updated
Triggers when any detail of a change is updated
Asset updated
Triggers when the details of an asset is updated
Change created
Triggers when a new change is created
Updated problem
Triggers when any detail of a problem is updated
Updated release
Triggers when any detail of a release is updated
Release created
Triggers when a new release is created
Ticket created
Triggers when a new ticket is created
Updated ticket
Triggers when any detail of a ticket is updated
Problem created
Triggers when a new problem is created
Change in workflow step
Triggers when a request in the selected process moves from one workflow step to another. Also triggers when an action is performed to initiate a move, like Approve or Reject.
All Actions - Actions are the automated tasks
Create requester
Creates a new requester
Create problem
Creates a new problem
Add device to software
Adds a new device to the specified software
Create contract
Creates a new contract
Create release
Creates a new release
Create department
Creates a new department
Create ticket note
Creates a new ticket note
Create change
Creates a new change
Create asset
Creates a new asset
Create ticket
Creates a new ticket
Create reply conversation
Creates a new reply conversation for the ticket
Update asset
Updates the details of an existing asset
Update ticket
Updates the details of an existing ticket
Update problem
Updates the details of an existing problem
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch department
Fetches the details of an existing department by its name or ID
Submit new request
Initiates a new request for the selected process, populates required fields, and submits the request for processing
Approve request
Approves a request to move it to the next workflow step
Create draft request
Creates a new request for the selected process, populates required fields, and saves it as draft
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
Similar apps
What is Kissflow?
Kissflow is a workflow management tool that automates your business process workflows. You can install apps, define permissions for your tasks, and monitor progress of your workflows.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
