Integrate GoSquared with EvaluAgent
Send information between GoSquared and EvaluAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Establish a new contact in EvaluAgent whenever a live chat starts in GoSquared
Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will establish a new contact in EvaluAgent for each new live chat session in your GoSquared.
How it works
- The flow triggers when a new live chat message is received in GoSquared.
- Zoho Flow creates a new contact in EvaluAgent.
Establish a new contact in EvaluAgent whenever a live chat starts in GoSquared
GoSquared + EvaluAgent
Build your own integrations between GoSquared and EvaluAgent
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Supported triggers and actions
Integrate GoSquared and EvaluAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New live chat message
Triggers when a new live chat message is received
Traffic spike
Triggers when the number of current online visitors goes above a certain threshold
User enters smart group
Triggers when a user enters the selected smart group
Traffic dip
Triggers when the number of current online visitors falls below a certain threshold
User exits smart group
Triggers when a user exits the selected smart group
Evaluation created
Triggers when a new evaluation is added
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create user
Adds a new user
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
What is GoSquared?
GoSquared is web analytics, live chat, and customer data platform. You can generate leads, segment users, and track key website metrics in real time.
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
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Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
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CEO, OpIndia
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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Director, Perth Security Services
