Integrate Jira Service Management with Rocket.Chat

Send information between Jira Service Management and Rocket.Chat automatically, without writing any code, using Zoho Flow.

Build your own integrations between Jira Service Management and Rocket.Chat

Connect Jira Service Management and Rocket.Chat with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Jira Service Management and Rocket.Chat using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Customer request created

Triggers when a new customer request is created

Message posted to private group

Triggers when a new message is posted to a specified private group

Private group created

Triggers when a new private group is created for the connected user

Message posted to channel

Triggers when a new message is posted to the specified channel

Channel created

Triggers when a new channel is created

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create customer request

Creates a new customer request

Create comment

Creates a new comment

Fetch customer request

Fetches the details of an existing customer request

Create channel

Creates a new channel

Send channel message

Sends a message in the specified channel

Create private group

Creates a new private group

Send group message

Sends a message to the specified private group

What is Jira Service Management?

The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.

What is Rocket.Chat?

Rocket.Chat is a team collaboration platform that lets you control your communication, manage your data, share screens and more.

Team Chat

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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