Integrate LiveAgent with Active Collab

Send information between LiveAgent and Active Collab automatically, without writing any code, using Zoho Flow.

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Create a task in Active Collab for new tickets created in LiveAgent

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Active Collab for new tickets generated in LiveAgent.

How it works
  1. The flow triggers when a new ticket is created in LiveAgent.
  2. Zoho Flow creates a new task in Active Collab.
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Create a task in Active Collab for new tickets created in LiveAgent

LiveAgent + Active Collab

Build your own integrations between LiveAgent and Active Collab

Connect LiveAgent and Active Collab with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Active Collab using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

Task updated

Triggers when the details of an existing task is updated

Task closed

Triggers when a task is closed

Project created

Triggers when a new project is created

Task list created

Triggers when a new task list is created in a project

Comment added

Triggers when a comment is added to an object

Task created

Triggers when a new task is created

Task moved

Triggers when a task is moved from one task list to another

All Actions - Actions are the automated tasks

Add contact to group

Adds a contact to the selected group

Create contact

Creates a new contact

Create company

Creates a new company

Create ticket

Creates a new ticket

Remove contact from group

Removes a contact from the selected group

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Create task

Creates a new task

Add comment to task

Creates a new comment in the selected task

Create project

Creates a new project

Add comment to discussion

Adds a new comment to discussion

Create company

Creates a new company

Update task

Updates the details of an existing task

Update project

Updates the details of an existing project

Move task

Moves the specified task to the selected task list

Update company

Updates the details of an existing company

Fetch company

Fetches the details of an existing company by ID or name

Fetch currency

Fetches the details of an existing currency by ID, name, or code

Fetch label

Fetches the details of an existing label by ID or name

Fetch user

Fetches the details of an existing user by email address

Fetch template

Fetches the details of an existing template

Fetch task

Fetches the details of an existing task

Fetch project

Fetches the details of an existing project by ID or name

Fetch category

Fetches the details of an existing category by ID or name

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Active Collab?

ActiveCollab is a project management solution for creative professionals. It allows you to split projects into tasks and subtasks, track your time, evaluate your progress, and measure the impact your business is making.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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